Shipping & Returns
- SHIPPING -
OUR GEMS DELIVERED TO YOUR FRONT DOOR!
FREE SHIPPING ON ORDERS OF $150 OR MORE WITHIN THE CONTINENTAL CANADA!
- RETURNS -
WE CAN'T BE EVERYONE'S CUP OF TEA AND THAT'S OKAY!
If you are not fully satisfied with your purchase, we can exchange your items within 15 days of purchase.
Please note that we do not issue refunds, only store credit or exchanges.
Your return must meet the following conditions:
- Item must be at regular price
- Item must be returned to our warehouse within 15 days of purchase
- Item must be returned in its original condition
Please return your item to the following address:
*Shipping costs for a return must be covered by the customer. We suggest opting for a tracking number. Rose Caravane is not responsible for damaged or lost packages.